Shipping

To serve our customers better, Wet Feet Sports standard shipping choices include USPS Priority Mail 3-5 day service and USPS Express Mail 1-2 day delivery. For foreign orders Express mail takes 4-7 days. Both provide reliable, fast and economical service. After your order is placed, you will receive an automated email confirming the total cost of your order including shipping. Once your order is shipped you will receive second email confirmation from our friendly and helpful shipping department with a delivery confirmation or tracking number. The pricing is as follows:

 

 
USPS Priority Mail to Hawaii & Guam: Approximately one to three days
USPS Priority Mail to U.S.: Approximately three to seven days
USPS Express Mail to U.S.: Approximately one to two days
USPS Express Mail to International: Approximately one week
Shipping cost for orders under $100
$8
$12
$38
$48
Shipping cost for orders from $100 to $499
$18
$18
$58
$68
Shipping cost for orders $500 and up (kites and boards)
$28
$28
$88
$98
Hawaii Sales Tax (Guam - no tax)
4.71%
No sales tax
No sales tax
No sales tax
 

 

Foreign customers should check with their country's customs office for import duties and taxes. All orders are shipped within 2 business days. If the item is out of stock you will be sent an email asking whether you wish to backorder the item. In all cases your credit card is charged only after your order is shipped. Bulky items may incur additional shipping costs. In these cases a bulky item quotation will be emailed to you within 24 hours and your approval will be obtained prior to shipping. We CAN ship to P.O. Boxes.

How to return your item for a refund/exchange:
1. To process a Return, Please email info@wetfeetsports.com to obtain your return authorization number (RA number).
2. Please provide the name on the order, order number and item you wish to return with the reason for return/exchange.
3. Once you have your RA #, write it clearly on the outside of the box and ship to:

Wet Feet Sports
540 Ward Avenue
Honolulu, HI 96814
Telephone: (808) 373-SURF local, (866) 388-SURF toll free